Support & Contact

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How Can We Help?

We're here to help you get the most out of Guide Recorder. Choose the best way to reach us below.

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Email Support

Get help via email

suraj@featherimpact.com

Response time: 24-48 hours

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Bug Reports

Found a bug? Let us know

suraj@featherimpact.com

We'll fix it ASAP

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Feature Requests

Suggest new features

suraj@featherimpact.com

We love your ideas!

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Privacy Concerns

Data protection inquiries

suraj@featherimpact.com

Your privacy matters

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Legal

Terms and legal matters

suraj@featherimpact.com

Legal inquiries

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GitHub

Open source repository

View on GitHub

Contribute & report

Frequently Asked Questions

How do I install Guide Recorder?

Visit the Chrome Web Store and search for "Guide Recorder" or use our direct installation link. Click "Add to Chrome" and follow the prompts.

Is my data secure?

Yes! Most of your data is stored locally on your device. Video generation temporarily uses our servers but data is automatically deleted after 30 days. See our Privacy Policy for details.

How do I delete my recordings?

Open the extension, click on any guide, and use the delete button. You can also uninstall the extension to remove all local data.

Can I use Guide Recorder for commercial purposes?

Yes! Guide Recorder is free to use for both personal and commercial purposes. Check our Terms & Conditions for full details.

What video formats are supported?

Guide Recorder exports videos in MP4 format. You can also export guides as HTML, Markdown, or JSON for other use cases.

How do I add narration to my videos?

In the editor, click "Generate Script" to auto-generate narration text, then use "Generate Audio Track" to create voiceovers. Choose from multiple voice options.

Can I edit guides after recording?

Absolutely! Click any guide to open the editor where you can reorder steps, edit annotations, add slides, and customize everything before exporting.

Is there a file size limit?

Chrome's local storage has a 10MB limit by default, but can be extended. Generated videos are stored separately and have no specific size limit.

Still Need Help?

Don't hesitate to reach out. We're here to help you succeed!

Contact Support